Friday, October 21, 2011

UPS, Where are you?

So, I have a package due today from UPS and its status is "out for delivery". This is amazing information considering the network it takes to get a package from the manufacturer to my home. However, I have places to go and things to do. I'd rather not hang around all day waiting for the package that may not get here until 7:00 pm. I'd also rather not have the package sitting on my doorstep or miss receipt of the package because I am not there to sign for it. Here is what ups says about it on their web page: I tracked my package and saw that it's out for delivery, but it is 5:00 p.m. Will my package arrive today? Yes, UPS generally delivers to residential addresses Monday through Friday between 9:00 a.m. and 7:00 p.m., and to business addresses during their normal business hours. In the U.S., Canada, and Europe, your UPS package cannot be scheduled to arrive at a specific time of day. UPS Ground packages are delivered any time between 9:00 a.m. and 7:00 p.m., Monday through Friday. UPS Standard packages are delivered anytime between 9:00 a.m. and 7:00 p.m., Monday through Friday. OK UPS and Fedex, you know where your trucks are and you know about how long it will take for your drivers to get to my neighborhood. Why can't you give us a two hour window so we can be there when the driver asks for a signature or does his ring and run delivery. He might even appreciate my dog not greeting him when he arrives.

No comments:

Post a Comment